1. Introduction
Welcome to Vocads ("we," "our," "us"). We are committed to protecting personal data confidentiality in accordance with French and European legislation, including Law No. 76-17 of January 6, 1978 (as amended) and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
2. Data Collected
When using Vocads services, we may collect the following data:
- Voice Data: Audio recordings of responses to AI-posed questions; not retained after processing.
- Metadata: Information associated with recordings, such as time and duration.
- Personal Data: Voluntarily provided information such as your name and email address.
3. Legal Basis for Processing
Processing relies on the following legal bases under GDPR Article 6, §1:
- Consent (a): Explicit consent obtained before voice data collection.
- Performance of a Contract (b): Processing necessary for service participation.
- Legitimate Interest (f): Processing to improve services, provided user rights are not overridden.
4. Use of Data
Collected data is used for the following purposes:
- Analyzing responses to improve service quality.
- Improving AI performance and user experience.
- Communicating updates to users who provided contact details.
5. Data Retention
Voice data is not retained after processing. Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected, in accordance with GDPR Article 5.
6. Data Sharing
Personal data is shared only in the following circumstances:
- With Service Providers (Article 28): Third-party partners bound by confidentiality obligations who assist in platform management.
- Legal Compliance (Article 6, §1, c): When legally required or to protect rights and safety.
7. International Data Transfer
Any transfers of personal data outside the European Economic Area comply with GDPR provisions through mechanisms such as standard contractual clauses (Article 46) or adequacy decisions (Article 45).
8. Data Security
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, in accordance with GDPR Article 32. However, no method of digital transmission or storage is entirely secure.
9. Your Rights
Under the GDPR, you have the following rights:
- Access (Article 15): Request access to the personal data we hold about you.
- Rectification (Article 16): Request correction of inaccurate or incomplete data.
- Deletion (Article 17): Request deletion of your data under certain circumstances.
- Restriction of Processing (Article 18): Request that we limit the processing of your data.
- Data Portability (Article 20): Receive your data in a structured, machine-readable format.
- Objection (Article 21): Object to processing based on particular circumstances.
To exercise any of these rights, please contact us using the details below.
10. Changes to This Policy
We may update this policy periodically. Any changes will be published on this page with an updated revision date.
11. Contact
66 Av. des Champs-Élysées
75001 Paris, France
hello@vocads.com