Voice surveys for better customer knowledge in real-time

Transform your surveys with generative voice AI to get richer data and reduce the cost of qualitative surveys

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They trust us

They trust us

Limited data or high costs: today’s survey challenge for companies

Traditional surveys (stars, emojis, closed questions) provide limited customer insights.

Qualitative surveys, on the other hand, are costly in terms of time and resources, limiting the scaling-up of customer knowledge.

Current surveys lack customer appeal

Lack of personalized interaction
Checkboxes and drop-down menus are not interactive.

Too long in writing
Answering open-ended written questions can be time-consuming.

Impractical


Open written formats are not always suitable, especially for outdoor use (e.g. store checkout).

What Vocads offers you

Rich data at low cost

Increase your return rate

Increase survey return rates by 25% with voice.

Get 3x richer verbatim

Gather insights through open-ended questions, and let the respondent express himself as much as he would with a human.

Reduce the cost of qualitative surveys

Generative voice AI correlates questions and answers, refining them if imprecise. A detailed report with summaries and recommendations is generated automatically in real time.

How it works?

1

Create

Create a survey in 30 seconds with the Genius Survey creation wizard.

2

Broadcast

Send your customers an e-mail with the survey link, or display a QR code.

3

Collect

Customers give their feedback vocally from a user-friendly interface.

4

Visualize

View reporting in real time to be highly responsive to customer needs.

Genius Survey

Easily create your survey thanks to a personalized wizard.

Landing Page

Deploy your personalized page in seconds.

Widget

Customize the appearance, location and voice of the generatve AI.

Reporting

Get real-time analysis and recommendations.

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Voice surveys that adapt to your use cases

Customer Relationship

Build customer loyalty around a personalized, practical experience.

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Marketing

Question the market to adjust your strategy and reach new customers.

I want to see more

Market Research

Automate and reduce the cost of qualitative surveys.

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HR

Give your team a practical way to express themselves.

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Why us?

Sovereignty

Implement a sovereign and RGPD-compliant infrastructure.

Speed

Deploy the survey and your personalized page in seconds.

Real-time

Get instant analysis with recommendations.

Multilingual

Conduct voice surveys in over 9 languages.

Free trial

I understand my customers better!

« Most of the time, my customer surveys were ignored or only half-filled. Voice surveys have made things easier, and I’m now able to understand what my customers like! »
Alexa Loverty
E-commerce store owner

A great start-up!

« Vocads is a start-up with great ambitions, and with whom we have promising prospects for progress and solutions for our traveling customers! »
Laure Douarre
Innovation Project Manager – Transdev

Easy to deploy

« Creating and deploying my survey is so easy that I now send out a weekly voice survey to my team to let them express their thoughts! »
Rob Harris
HR Manager

Voice enriches data

« I was surprised by how easy it was to create my campaign, and also by all the data that voice brings. I didn’t expect the data to be so rich and so processed in real time. »
Carrie Roberts
Customer Relationship Manager

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