Let's play with UNI

Immerse yourself into a new online experience controlled by voice!

Our proprietary AI, UNI (Understand Natural Interactions), is more than just another voice assistant. More than just answering customers’ enquiries, our cutting-edge multilingual AI uses state-of-the-art NLP to accompany them on their journey in a natural conversation across all platforms. Everything is in the name: UNI which also stands for “Understands Natural Interactions!”

The Power of Semantics:

UNI understands natural language in a semantic way. In other words, UNI goes beyond just recognising words, UNI also understands the meaning behind phrases. For example, in UNI’s ears, not only does “yes” mean “yes”, but so does “Of course!”, “Sure”, “Indeed”, “Let’s go!”, … This key factor exponentially increases UNI’s understanding and gives you the impression of a natural conversation with another human being!

Voice Search

UNI uses cutting-edge technology to find answers in structured and unstructured datasets. Empowered by its semantic approach, UNI understands multi-criterion vocal queries so users find their answers both rapidly and more easily. Our proprietary search algorithm, independent from Elasticsearch, goes beyond any traditional search engines to be an actual answer engine. Find any product, file or information using just your voice. Looking for a specific bill you sent 3 months ago? Or maybe the amount of stock left on a certain product? Just ask UNI!

Voice Navigation

UNI guides visitors through their whole journey on your website. Forget about the classical question/answer paradigm: the greatest side of UNI is the smoothness of its conversational skills. Thanks to its state-of-the-art semantic NLP approach, UNI understands the user’s responses very well and bounces naturally.

Voice Satisfaction

Our cutting-edge AI can identify between 3 levels of happiness/satisfaction (happy, average, unhappy), take note of free speech, record emails, send back adequate personalized answers and much more. UNI offers you all the keys to create the ultimate new-generation surveying experience!

Effortless Integration

Our technology attaches itself very easily to any website or app. Adding Vocads to your solution is smooth and effortless. Our solution can run on websites, call centres, mobile apps or even in your car! Our user-friendly platform was built for omnichannel voice deployment; just create a conversation once and deploy it everywhere!