Don’t let your customers without answers
Automate FAQ management to reduce advisor workload and improve responsiveness.
They trust us
They trust us














Limits of current FAQs
Slow for user to check
Long for agents to look for infos
Processing time and cost
Use cases
Imagine smart & responsive FAQs
Smart qualification
AI agent identifies the caller, analyzes his request and provides an answer.
Instant response
AI agent instantly provides a voice response based on a knowledge base.
Smart redirection
If the question is complex, transfer to an advisor with a summary of the context.
Daily reporting
Transmission of a summary of issues dealt with and trends observed.
Brand performance
Find out how your customers rate your brand and products.
Consumer behavior
Understand how your customers think and buy according to their stage in the buying cycle.
Supercharge your customer assistance
Productivity gains
Fewer calls handled by advisors for repetitive requests.
Enhanced customer experience
Increased responsiveness and immediate access to information.
Guaranteed quality of input data
Thanks to a correlation between questions and answers, you can guarantee the quality of incoming data.
Reduce the costs of qualitative research
Use automation to carry out large-scale qualitative surveys for your studies, product tests or A/B testing campaigns.
Multicanal Voice AI Agent
Phone call agents
Deploy seamlessly AI Voice Agents that can take or receive calls.

Integrate your solutions
Integrate your all best-in-class solutions to create the perfect AI Agent experience.
Website agents
Deploy seamlessly AI Voice Agents on any website page. Hosted on Vocads or on your own website.

Build your page
Build your own responsive landing page in 3 steps and for all devices.

Features for FAQ
Customized bounce
Generative AI personalizes bounces based on customer responses, for deeper insights.
Subject extraction
The verbatims are collated to extract the main topics.
Summaries and recommendations
Get real-time summaries and action recommendations from the verbatims collected.
Integrate your database
Integrate a knowledge base seamlessly to provide an answer to client 24/7.
Templates
Save templates to create your surveys in seconds.
Customized paths
Create several survey paths to ask the right questions to the right people.
CSAT and NPS measurement
Find the CSAT and NPS indicators in the survey report, measured vocally during the conversation.
Set objectives
Set objectives that the AI has to reach before hanging up.