---
title: Tom - VOCADS
description: Tom Tom answers questions, tracks orders and handles after-sales in full autonomy — no more ticket backlogs or teams drowning in repetitive requests. Current limits & restrictions Morgan’s benefits Available 24/7 0 missed calls, constantly available and always connected. Resolve issue quickly Always available and ready to resolve issues. Escalate issues easily Triage issues and...
image: https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg
---

[Aller au contenu](#main) 

# Tom

### Tom answers questions, tracks orders and handles after-sales in full autonomy — no more ticket backlogs or teams drowning in repetitive requests.

[Book a demo](https://calendly.com/elise-pinto/30min?month=2025-04)

## They trust us

* ![](https://www.vocads.com/wp-content/uploads/2025/03/Logo_SNCF_2011-2-1.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-3.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/g76-1.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/logo_maisonneuve_vertical-1-2.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-2-1.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-4-1-1024x239.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-8-8.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/Les_echos_logo.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-5-1.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-1.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/layer1-2.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/logo-comexposiuem-1-1024x173.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-7-2.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/Logo-mmr-2.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-8-Vectorized-1-1024x213.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-9-Vectorized-1-1024x477.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-5-Vectorized-1-1024x204.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-4-Vectorized-1-1024x106.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-10-Vectorized-2-1024x167.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-7-Vectorized-1024x623.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-2-Vectorized-1-1024x179.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-12-Vectorized-2.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-1-Vectorized-4-1024x530.png)
* ![](https://www.vocads.com/wp-content/uploads/2025/03/image-11-Vectorized-2-1024x342.png)

## They trust us

![](https://www.vocads.com/wp-content/uploads/2025/03/Logo_SNCF_2011-2-1.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-3.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-8-Vectorized-1-scaled.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-9-Vectorized-1.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-2-1.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-5-Vectorized-1-1024x204.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-4-Vectorized-1-scaled.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-10-Vectorized-2-scaled.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-11-Vectorized-2.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-1.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/layer1-2.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-1-Vectorized-4-1024x530.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-12-Vectorized-2.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-2-Vectorized-1-scaled.png)

![](https://www.vocads.com/wp-content/uploads/2025/03/image-7-Vectorized.png)

## Current limits & restrictions

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg)

#### Repetitive questions

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg)

#### Delayed response times

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg)

#### No follow-ups

## Morgan’s benefits

![](https://www.vocads.com/wp-content/uploads/2026/03/smart-voicemail-basic-1.png)

### Available 24/7

0 missed calls, constantly available and always connected.

![](https://www.vocads.com/wp-content/uploads/2026/03/smart-voicemail-advanced-1.png)

### Resolve issue quickly

Always available and ready to resolve issues.

![](https://www.vocads.com/wp-content/uploads/2026/03/smart-voicemail-custom-1.png)

### Escalate issues easily

Triage issues and escalate to a human when necessary. 

## No more ticket backlogs or repetitive requests

![](https://www.vocads.com/wp-content/uploads/2026/03/man-doing-customer-support-job-workplace-handling-clients-complaints-1024x683.jpg)

![](https://www.vocads.com/wp-content/uploads/2026/03/always-available-1.png)

### Available 24/7

Always be available for prospective & existing clients, ensuring that you and your team never miss an opportunity. 

![](https://www.vocads.com/wp-content/uploads/2026/03/Automate-Calendar-1.png)

### Instant answers to frequent questions

Automate your processes and let Scarlett handle the rest.

![](https://www.vocads.com/wp-content/uploads/2026/05/full-shot-freelancer-working-bed-1024x1024.jpg)

![](https://www.vocads.com/wp-content/uploads/2026/03/african-american-doctor-shaking-hands-with-her-female-patient-while-meeting-clinic-focus-is-happy-woman-1024x683.jpg)

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319333-8.svg)

### Smooth handoff when needed

Let Scarlett handle the customer triage and hand on to a human when needed.

## Additional features

![](https://www.vocads.com/wp-content/uploads/2026/03/Gather-data.png)

#### Gather data

Tom gathers relevant client data for you 24/7.

![](https://www.vocads.com/wp-content/uploads/2026/03/Automate-Calendar-1.png)

#### Client triage

Tom handles client requests and passes them on to a human as needed.

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-8-1.svg)

#### Summaries and action points

Get real-time summaries and implement feedback and actions based on the information.

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319333-11.svg)

#### Integration

Integrate with your CRM and other software tools.

![](https://www.vocads.com/wp-content/uploads/2026/03/Custom-Options.png)

#### Custom options

Customize and save templates to create your agent in seconds.

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319333-12.svg)

#### Customized paths

Create several paths to ensure you ask the right questions, targeting the right people.

![](https://www.vocads.com/wp-content/uploads/2026/03/Gather-leads.png)

#### Gather more leads

Let Tom work for you while you focus on gathering more leads.

![](https://www.vocads.com/wp-content/uploads/2026/03/always-available.png)

#### Always available

Our agents work for you 24/7, ensuring you’re always available to both new and existing clients — no matter the time zone, weekend, or after-hours inquiry.

[Book a demo](https://calendly.com/elise-pinto/30min?month=2025-04)

* * #### Valuable information!  
   > « Automated voice surveys have completely changed the game for me. The responses I’m getting—and the data I’m able to gather—have made a huge difference in both my business growth and my productivity. »  
   ![](https://www.vocads.com/wp-content/uploads/2026/03/7-150x150.png)  
   Jayne Spitz  
   E-commerce business owner
* * #### A great start-up!  
   > « Vocads is a start-up with great ambitions, and with whom we have promising prospects for progress and solutions for our traveling customers! »  
   ![](https://www.vocads.com/wp-content/uploads/2024/09/1671658679061-150x150.jpeg)  
   Laure Douarre  
   Innovation Project Manager – Transdev
* * #### Sales gains!  
   > « Originally, I was skeptical, but after trying the free trial, I was convinced. The Outreach Assistant solution has been incredibly useful for my sales efforts and has helped me grow my pipeline month after month. »  
   ![](https://www.vocads.com/wp-content/uploads/2026/03/8-150x150.png)  
   Jared Hart  
   Sales Manager
* * #### Smart voicemail  
   > « The Smart Voicemail solution has been a game-changer for me. It’s freed up valuable time so I can focus on more important priorities like managing customer relationships and closing deals. »  
   ![](https://www.vocads.com/wp-content/uploads/2026/03/6-1-150x150.png)  
   Jenna Roberts  
   Real Estate Agent

## Our latest articles

* [![](https://www.vocads.com/wp-content/uploads/2026/01/young-man-working-warehouse-with-boxes-768x512.jpg)](https://www.vocads.com/voice-picking-guide/)  
   * [Voice technologies](https://www.vocads.com/category/voice-technologies/)  
[Voice Picking: The Definitive Guide](https://www.vocads.com/voice-picking-guide/)  
Voice picking is an exciting technology that’s transforming warehouse operations. If you  
[See more](https://www.vocads.com/voice-picking-guide/)
* [![](https://www.vocads.com/wp-content/uploads/2025/12/Capture-decran-2025-12-03-a-15.46.39.png)](https://www.vocads.com/nodes-functionalities/)  
   * [Help Center](https://www.vocads.com/category/help-center/)  
[Nodes & functionalities](https://www.vocads.com/nodes-functionalities/)  
In this article, we will simply explain the different nodes which serve  
[See more](https://www.vocads.com/nodes-functionalities/)
* [![](https://www.vocads.com/wp-content/uploads/2025/12/Capture-decran-2025-12-03-a-15.04.59-768x372.png)](https://www.vocads.com/user-variables-in-nodes/)  
   * [Help Center](https://www.vocads.com/category/help-center/)  
[User variables in nodes](https://www.vocads.com/user-variables-in-nodes/)  
Hello there, fellow Vocadian! I’m happy to see you here In this  
[See more](https://www.vocads.com/user-variables-in-nodes/)

## Ready to go?

Book a 30 min call to build your AI Voice Agent

[Book a demo](https://calendly.com/elise-pinto/30min)

![](https://www.vocads.com/wp-content/uploads/2025/05/cropped-VOCADS-1024x191.png)

#### Product solutions

* [Morgan](https://www.vocads.com/morgan/)
* [Brad](https://www.vocads.com/brad/)
* [Scarlett](https://www.vocads.com/scarlett/)
* [Tom](https://www.vocads.com/tom/)

#### Industry

* [Real Estate](https://www.vocads.com/real-estate-industry/)
* [Transport](https://www.vocads.com/transport)
* [Insurance](https://www.vocads.com/insurance)
* [Healthcare](https://www.vocads.com/frequent-questions/)
* [Market Research](https://www.vocads.com/market-research/)
* [Hospitality](https://www.vocads.com/hospitality)
* [HR](https://www.vocads.com/human-resources/)

#### Resources

* [Blog](https://www.vocads.com/blog/)
* [Help Center](https://help.vocads.com/)
* [Developers](https://api.prod.vocads.com/docs)
* [Podcast](https://open.spotify.com/show/3YHG976RzhPG1qk6IF615j?si=a76688e46d28445a)

#### Company

* [Contact](https://www.vocads.com/contact-us/)
* [Careers – USA](https://www.vocads.com/careers)
* [Careers – France](https://careers.flatchr.io/fr/company/vocads/)
* [Terms and Conditions of Sale](https://www.vocads.com/terms-conditions)
* [Terms and Conditions of Use](https://www.vocads.com/cgu-2025-06-03/)
* [Privacy policy](https://www.vocads.com/PC-20241015/)

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319647.png)

![](https://www.vocads.com/wp-content/uploads/2024/08/Design-sans-titre-24-1024x683.png)

* [![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319375.png)](https://www.linkedin.com/company/vocads/)
* [![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319377.png)](https://open.spotify.com/show/3YHG976RzhPG1qk6IF615j?si=9fef5589562b409f)

**Copyright 2025 All Rights Reserved | Powered by VOCADS with ❤️** 

![](https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319440.svg)

[Essai gratuit](https://www.vocads.com/pricing)

[Contacter l’équipe commerciale](https://www.vocads.com/contact-us)   
  

```json
{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.vocads.com/tom/","url":"https://www.vocads.com/tom/","name":"Tom - VOCADS","isPartOf":{"@id":"https://www.vocads.com/#website"},"primaryImageOfPage":{"@id":"https://www.vocads.com/tom/#primaryimage"},"image":{"@id":"https://www.vocads.com/tom/#primaryimage"},"thumbnailUrl":"https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg","datePublished":"2026-05-13T12:24:20+00:00","dateModified":"2026-05-13T12:44:00+00:00","breadcrumb":{"@id":"https://www.vocads.com/tom/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https://www.vocads.com/tom/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https://www.vocads.com/tom/#primaryimage","url":"https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg","contentUrl":"https://www.vocads.com/wp-content/uploads/2024/08/Frame-427319332-4-1.svg"},{"@type":"BreadcrumbList","@id":"https://www.vocads.com/tom/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https://www.vocads.com/"},{"@type":"ListItem","position":2,"name":"Tom"}]},{"@type":"WebSite","@id":"https://www.vocads.com/#website","url":"https://www.vocads.com/","name":"VOCADS","description":"","publisher":{"@id":"https://www.vocads.com/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.vocads.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https://www.vocads.com/#organization","name":"VOCADS","url":"https://www.vocads.com/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https://www.vocads.com/#/schema/logo/image/","url":"https://www.vocads.com/wp-content/uploads/2025/05/cropped-VOCADS.png","contentUrl":"https://www.vocads.com/wp-content/uploads/2025/05/cropped-VOCADS.png","width":1482,"height":277,"caption":"VOCADS"},"image":{"@id":"https://www.vocads.com/#/schema/logo/image/"},"sameAs":["https://www.linkedin.com/company/72102896"]}]}
```