Privacy Policy

Updated on 15/10/2024

1. Introduction

Welcome to Vocads (“we,” “our,” “us”). We are committed to making every effort to protect the confidentiality of your personal data in compliance with applicable French and European data processing legislation, including Law No. 76-17 of January 6, 1978, as amended, on data processing, files, and freedoms, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as GDPR).

2. Data Collected

When participating in our voice surveys, we collect the following information:

  • Voice Data: Audio recordings of your responses to questions posed by our AI. Note that this data is not retained after processing.
  • Metadata: Information associated with the recordings, such as the time and duration of the conversations.
  • Personal Data: Information you voluntarily provide, such as your name and email address, if you choose to share them.

3. Legal Basis for Processing

In accordance with the GDPR, we process your personal data based on the following principles:

  • Consent (Article 6, §1, a): We obtain your explicit consent before collecting and processing your voice data.
  • Performance of a Contract (Article 6, §1, b): Processing may be necessary for the execution of a contract to which you are a party, such as participating in surveys.
  • Legitimate Interest (Article 6, §1, f): We may process your data within the scope of our legitimate interest in improving our services, provided that your rights and freedoms do not override this interest.

4. Use of Data

We use the collected data for the following purposes:

  • Analyze Responses: To understand and improve the survey responses.
  • Improve Our Services: To optimize the performance of our AI and enhance the user experience.
  • Communicate with You: If you have provided contact details, we may reach out to you with updates or additional information.

5. Data Retention

We do not retain voice data after processing. In accordance with Article 5, §1, e) of the GDPR, we ensure that personal data is kept in a form that allows the identification of data subjects only for as long as necessary to fulfill the purposes for which it was collected.

6. Data Sharing

We only share your personal data with third parties in the following cases:

  • With Service Providers (Article 28): We may share data with third-party service providers who help us manage and improve our platform, provided they comply with confidentiality obligations.
  • Legal Compliance (Article 6, §1, c): If required by law or to protect our rights, property, or safety, or those of our users or the public.

7. International Data Transfer »

If your personal data is transferred outside the European Economic Area (EEA), we ensure that these transfers are carried out in compliance with the provisions of the GDPR, particularly by using appropriate transfer mechanisms such as standard contractual clauses (Article 46) or adequacy decisions (Article 45).

8. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction, in accordance with Article 32 of the GDPR. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access (Article 15): Request access to your personal data that we hold.
  • Rectification (Article 16): Request correction of your inaccurate or incomplete personal data.
  • Deletion (Article 17): Request deletion of your personal data under certain circumstances.
  • Restriction of Processing (Article 18): Request restriction of the processing of your data in certain situations.
  • Data Portability (Article 20): Receive your personal data in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
  • Objection (Article 21): Object at any time to the processing of your personal data for reasons relating to your particular situation, unless we can demonstrate legitimate and compelling grounds for the processing.

You can exercise these rights by contacting us at the address provided in the « Contact » section below.

10. Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted on our website, and the revision date will be indicated at the top of the policy.

11. Contact

Here’s the translation:

For any questions or concerns regarding this Privacy Policy, or to exercise your rights under the GDPR, please contact us at:

Vocads
66 Av. des Champs Elysées
75001 Paris
hello@vocads.com